Succeeding in a Diverse Workplace–Strategies and Opportunities for Women

Panelists:

  • Penny Culbreth-Graft, City Manager, Huntington Beach
  • Pat Martel, City Manager, Daly City
  • Lee McDougal, City Manager, Montclair
  • Carlos Palacios, City Manager, Watsonville

Panel Discussion Questions:

1. What issues arise for women and people of color who want to advance and
what are personal strategies that you’ve used successfully?
2. What resources have been helpful to you in breaking the glass ceiling?
3. How will local government workforces change and what are constructive
steps for agencies to take?

Post-Call Group Discussions

Many agencies are organizing groups to listen to the calls (live or
recorded) and discuss the topics among themselves after the calls. Some are
summarizing their discussions and distributing them to managers throughout
their organizations. Use the Cal-ICMA Coaching Program as an effective way
to enhance professional development in your agency. Here are some
discussion starters for this session.

Follow Up Topics:

a. How welcoming is our organization to women and people of color?
b. What steps can we take to attract and retain talented people and help
them succeed?
c. How can our workforce reflect the diversity in our community?

Click below to download the program:

Add comment November 1st, 2007

Alternatives to the People Crunch–Re-Inventing How We Work

Panelists:

  • Jennifer Bower, HR Director, Local & Regional Gov’t Serv. Authorities
  • Rick Cole, City Manager, Ventura
  • Alexandra Miller, Management Analyst, Rancho Cordova
  • Carl Yeats, Admin. Serv. Director, Palo Alto
  • Bob Stone, author, “Confessions of a Civil Servant: Lessons in Changing America’s Government and Military” and leader of Al Gore’s reinventing government task force.

Panel Discussion Questions:

1. When you have trouble finding the talent you need, what are effective
alternatives?
2. What are some examples of restructuring work or implementing systems to
take the place of talent?
3. How do you transfer knowledge of people who are leaving to the rest of
the organization?
4. What are outsourcing or other solutions?
5. How do you mesh these alternatives with your established workforce?

Topics for Follow Up Discussion:

a. What are the skills that we find difficult to fill through recruitment?
b. Which of the strategies that others have used successfully appear
desirable for our agency?
c. How can we network and collaborate with other organizations to serve our
constituents?
d. What steps shall we take to explore these opportunities?

Books referenced by panel:

  • “Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant” by W. Chan Kim and RenĂ©e Mauborgne
  • “Price of Government: Getting the Results We Need in an Age of Permanent Crisis” by David Osborne and Peter Hutchinson
  • “Governing by Network: The New Shape of the Public Sector” by Stephen Goldsmith and William D. Eggers

Click below to download the program:

Add comment October 18th, 2007

Getting and Keeping Top Talent–Innovative Techniques

Panelists:

  • Barbara Dillon, Human Resources Director, Fairfiel
  • Stuart Satow, CPS Human Resource Services
  • Rod Wood, City Manager, Beverly Hills
  • Gordon Youngs, Personnel Services Director, Brea

Panel Discussion Questions:

1. What are innovative ways to recruit talent–What would you suggest for a
“Top 10″ list of ways to attract talent?
2. How have agencies succeeded in keeping top talent, especially where
private sector opportunities compete?
3. What things need to happen to enhance attracting future talent? How do
you deal with generational differences in interests and values?
4. What resources can you tap?

Topics for Follow Up Discussion:

a. Where do we need to focus our recruitment efforts?
b. What innovative ideas from elsewhere appear promising to help us attract
the people we need?
c. Where is retention a critical issue?
d. What are some things that we can do immediately to enhance results?

Click below to download the program:

Add comment October 3rd, 2007

Latest Technologies for Local Government

Learn how you can use the latest technologies to serve your communities better and work smarter. See live demonstrations via this special webinar.

Panelists:

  • John Kamensky, Senior Fellow IBM Gov’t Center
  • Kirk Biglione, Oxford Media Works
  • Laura Peabody, CIO, Walnut Creek (and MISAC President)
  • Kristy Schmidt, Employee Relations Mgr., Santa Barbara
  • Bill Statler, Finance & IT Director, San Luis Obispo

Questions for Panelists:

  1. What tools can you use to communicate with constituents more effectively?
  2. How can technology help you resolve difficult issues in your community?
  3. What technologies can improve your internal operations?
  4. How can you put the technology already on your desktop to better use?
  5. How can you keep up on the latest trends?

Questions for Follow Up Discussion:

  1. Where can we use technology in our agency to communicate more effectively with our constituents?
  2. Where do we have difficult issues (internally or externally) that technology can help us resolve?
  3. What are some specific priorities or actions that we can take now to boost our results?

This special session is cosponsored by:
Cal-ICMA Coaching Program www.cal-icma.org/coaching
CSMFO Coaching Program www.csmfo.org/coaching
Municipal Information Systems Association of California www.misac.org

Add comment September 19th, 2007

Break Out Strategies for Up and Comers — Stand Up and Stand Out Successfully

Panelists:

  • Melissa Grisales, Asst. HR Dir., Santa Barbara County
  • Jerry Gruber, Gen. Mgr., Water & Power, Big Bear Lake
  • Dan Singer, City Manager, Goleta
  • Bobbi Peckham, Peckham & McKenney

Panel Discussion Questions:

  1. What has helped people leap forward in their careers?
  2. How do you stand out successfully?
  3. How can you take some prudent risks to advance? What are typical fears or concerns and how do you overcome them?
  4. What are the Top 10 Break-Out Strategies you’d recommend?

Topics for Post-Call Group Discussions

  1. Where does our organization need up and comers to step forward?
  2. What works well in our culture to help employees take initiative?
  3. What are three things that we can do today to encourage, support, and celebrate people moving forward in their careers and service to our organization?
  4. Click below to download the program:

    Add comment May 24th, 2007

Tackling the Toughest Issues with Gusto and Grace–Tools That Work

Co-sponsored by the CSMFO and Cal-ICMA Coaching Programs

Panelists:

  • Jay Goldstone, Chief Financial Officer, San Diego
  • Ken Hampian, City Manager, San Luis Obispo
  • Cynthia Kurtz, City Manager, Pasadena

Panel Discussion Questions:

  1. What are examples of tough issues and what’s helped resolve them?
  2. How can local government professionals aid elected officials and
    communities in reaching agreement?
  3. What can you do to avoid problems?
  4. What resources are available to help?

Topics for Post-Call Group Discussions

  1. Where have we faced tough issues and what lessons have we learned about how to handle them?
  2. What are some current or upcoming issues where we need to have a
    carefully developed plan on how to approach them?
  3. How can we apply what we’ve learned from this panel to enhance our success?

Click below to download the program:

Add comment May 9th, 2007

Keeping Your Career Lively and Rewarding–Strategies for Refreshment and Renewal

Panelists:

  • Frank Benest, City Manager, Palo Alto
  • Ed Everett, City Manager, Redwood City
  • Jim Keene, Director of Strategic Issues/ICMA West
  • Nadine Levin, Asst. City Manager, Mountain View

Panel Discussion Questions:

  1. What are some bumps in career paths and personal life? What are the stages of a local government professional’s life? How do you work through them?
  2. How do you stay fresh and engaged? How do you know when it’s time to change?
  3. What are some personal preventive maintenance strategies that work–Top 10 List for Professional Vitality?
  4. What resources can you tap for ongoing nourishment and support?

Topics for Post-Call Group Discussions:

  1. How can we support people in our organization as they progress through different stages in their careers?
  2. What are ways to make our organization lively and invigorating?
  3. What are opportunities to access professional support and renewal?

Click below to download the program:

Add comment April 25th, 2007

Succession Planning–Best Practices and Practical Tools You Can Use Today

Panelists:

  • Linda Barton, City Manager, Livermore
  • Audrey Daniels, HR Director, Foster City
  • Patrick Ibarra, Mejorando Group
  • Ken Pulskamp, City Manager, Santa Clarita

Panel Discussion Questions:

  1. What are examples of excellent succession planning?
  2. How can you get started and make effective progress? What’s a list of key actions? What are potential obstacles and how do you overcome them?
  3. How do you get support from elected officials, Civil Service
    Commissions, unions, and the public?

Topics for Post-Call Group Discussions:

  1. Where does our organization face serious succession needs?
  2. What have we done to prepare for them?
  3. What are some important actions that we can take now?
  4. How can we garner the support needed to ensure a quality future talent pool?

Click below to download the program:

Add comment March 29th, 2007

Making a Difference and Having Fun–Next Gen Success Stories

Deb Linden, Police Chief for San Luis Obispo, Jason Parrish, Administrative
Director of Transit & Parking for Santa Rosa, Debra Rose, Management
Services Director of Lake Forest, and Andy Takata, Town Manager for Yucca,
discuss how they’ve made a difference and had fun doing it. Learn ways that
you can make your workplace more desirable and productive.

Click below to download the program:

Add comment March 14th, 2007

Hot Opportunities in Local Government and How to Get Them

Bob Murray, Executive Recruiter, Christine Iams, CPS Human Resource
Services, Chris Shippey, Asst. City Manager, Long Beach, and Mark Prestwich,
Special Projects Manager, City of Sacramento discuss what are the most
appealing jobs in California local government. Listen for tips on how to
find these jobs, what it takes to get them, and the outlook for the future.

Check the Telephone Panels page for Follow Up Topics.

Click below to download the program:

Add comment February 22nd, 2007

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